Current free trial
The 30-day free trial starts when the business setup is published for the first time.
No card is required to start the free trial and there is no trial payment to refund.
Refund Policy
How cancellations and refunds are handled
This policy covers the free trial and Sabaq's fixed-term subscription when Tap payment is enabled. There is no automatic renewal or recurring charge.
Last updated: 14 July 2026
Payment and cancellation
- When Tap is enabled, payment is one charge for a 6- or 12-month term. Sabaq does not save the card or create an automatic renewal, recurring charge, or temporary authorization.
- Cancelling the intention to continue creates no future charge; access expires at the end of the paid term unless another term is purchased manually.
- Setup, configuration, or custom development fees are not refundable after work has been delivered or started, unless a written agreement says otherwise.
- Any messaging, integration, or third-party provider fees must be explained and accepted before activation.
Refund requests
The account owner should provide the charge reference and reason for the request. Eligibility is reviewed under this policy and any applicable written agreement; review does not mean automatic approval.
If approved, the refund is processed manually from the Tap Dashboard to the original payment method. A confirmed full refund ends access linked to that charge; a partial refund does not extend the subscription term or create an automatic credit.
The time for funds to appear may additionally depend on Tap and the bank or payment-method issuer.
Venue services sold to guests
Refunds for the venue's own services, such as restaurant bookings, clinic appointments, or salon services, are governed by that venue's policy, not by Sabaq's subscription refund policy.
Sabaq does not currently charge venue guest deposits or reservation fees under the published plans. If deposit or reservation-fee payments are enabled in the future, the amount and refund terms must be shown before payment is completed.
For questions about this page or your account, contact us by email.
Contact@sabaqom.com