Sabaq is a software subscription platform operated by SKY TECHNOLOGY. References to Sabaq in these terms mean the platform and service provided under that trading name.

Sabaq is software for managing reservations, queues, resources, and operational communication. Available features may vary by plan, account settings, and business type.

Launch-ready Sabaq prices are shown on the pricing page: Table Reservations is OMR 8 per month, Queue System is OMR 8 per month, and Reservations + Queue is OMR 14 per month, unless a written quote or agreement says otherwise. Each plan includes one branch. An additional branch is OMR 5 per month for Reservations or Queue and OMR 8 per month for the Complete plan. Loyalty cards, points, and stamps are not sold until their complete system is ready.

A 30-day free period starts when the business setup is published for the first time. When Tap payment is enabled for Sabaq, the account owner chooses 6 or 12 months and pays the full fixed term once by card or Apple Pay where available. Sabaq does not save the card or create a temporary authorization, recurring charge, or automatic renewal.

Paid access begins only after the server verifies a successful Tap charge and ends at the close of the paid term unless another term is purchased manually. A failed, cancelled, or incomplete 3DS payment does not activate the plan.

The Reservations plan includes 500 operational WhatsApp messages per month, Queue includes 500, and Complete includes 1,500. Every plan also includes 10,000 transactional emails per month, counted once for each recipient. When a channel reaches its limit, delivery on that channel pauses until the next period; WhatsApp can resume sooner if eligible credit is added. Reservations and the waitlist remain available.

Additional operational WhatsApp packs are available: 250 messages for OMR 2.5, 1,000 for OMR 9, or 3,000 for OMR 25. Each pack's credit is valid for 12 months from payment confirmation and cannot be converted to cash. On a full or partial refund, the corresponding unused credit is withdrawn in proportion to the refunded amount; if some was already used or reserved, the refund may require review before another pack can be purchased. WhatsApp or email marketing messages, integrations, and custom setup are excluded unless their fees are explained and accepted.

The launch offer is subject to availability and eligibility: the first 5 eligible new organizations to activate a paid plan may receive 500 additional operational WhatsApp messages per month during their first 3 paid months. Displaying the offer does not guarantee eligibility; application of the offer is confirmed when the paid plan is activated.

Sabaq does not charge per booking or per guest under the published plans, and does not collect venue guest deposits or reservation fees unless that is enabled in the future through an approved payment provider with clear terms before payment.

We use reasonable efforts to keep the service available, but interruptions may occur due to maintenance or third-party providers such as hosting, email, or messaging services.

Sabaq is not responsible for the venue's operational decisions or for the prices and services the account owner publishes to guests.

We may suspend or terminate access if the platform is misused, these terms are breached, or clear security risks exist. Account owners may request account closure through the available process.